Mindseeker Pro Helps Correct Hospital’s Billing Cycle Through Improved Coding Accuracy

The Challenge

The Client is the leading academic health system in its region and needed to forge a new path because its coding vendor was not productive. Coding quality issues, no weekend coverage and slow turnaround times caused a severe backlog. The Client was also challenged with lowering its AR days. For all these reasons, they needed a new partner. One that would be cost effective, responsive, transparent and quality-centric. This is where Mindseeker Pro stepped in.

The Solution


Mindseeker Pro delivered highly experienced and credentialed coders and in a short period of time, allowed the Client to see quantifiable results. Additionally, Mindseeker provides seven day a week coding coverage. During our partnership, we have provided a 96 percent accuracy rate prebill vendor; but coded at a 96 percent accuracy rate which mitigated the previous vendor’s gaps. The Client’s accounts receivable coding days goal is 1.2 days. With Mindseeker Pro help, they are now at 1.54 days. Prior to patterning with Mindseeker, their AR days was above 2.


The Result


With their help and expertise, the Mindseeker Pro team was able to help the Client right away. Mindseeker Pro ensures its coding is accurate and timely. The result? The Client can bill correctly and follow proper regulations. Mindseeker Pro also provides them with inpatient coding coverage on weekends. By offering this extra slot, Mindseeker Pro coders are meeting desired productively levels and exponentially increasing coding quality. The Client’s inpatient coding manager is relieved that every week begins with a reduced Discharged, Not Final Bill rate and that all weekend charts have been coded.

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